جلیلوند، م.ر. (1388)، «تأثیر ارتباطات دهانبهدهان بر جذب تصمیم گردشگران خارجی»، پایاننامة کارشناسی ارشد گروه مدیریت. دانشکدة علوم و اقتصاد مدیریت. دانشگاه اصفهان.
حسام، م. نگهبان، س. وآشوری، ح. و جباری، س (1391)، «تحلیل عوامل مؤثر بر بازاریابی جهانگردی در جزیرة ابوموسی»، اولین همایش ملی توسعة سواحل مکران و اقتدار دریایی جمهوری اسلامی ایران.
رنجبریان، ب. غفاری، م (1392)، «نقش ابعاد شخصیتی در استفاده از ارتباطات دهانبهدهان الکترونیکی در بین گردشگران خارجی سفرکرده به شهر اصفهان، فصلنامة فضای گردشگری، 3(9)، 84-93.
ستودگان، س (1393)، «ارزیابی عوامل مؤثر در استفاده از ارتباط دهانبهدهان الکترونیکی برای تصمیم سفر به ایران: مورد مطالعه کاربران سایت تریپ ادوایزر». پایاننامة کارشناسی ارشد. دانشگاه غیرانتفاعی شیخ بهایی بهارستان.
سلیمانی، س (1390)، «اینترنت و تصویر ذهنی گردشگران از مقصد»، فصلنامة علمی ـ پژوهشی مطالعات مدیریت گردشگری، (7)18، 93- 110.
غفاری، م. رادمهر، ر (1390)، «بررسی ارتباط دهانبهدهان الکترونیکی در مدیریت گردشگری»، اولین همایش بینالمللی مدیریت گردشگری و توسعة پایدار،2- 10.
کروبی، م (1389)، «ارزیابی نگرش جامعة کارشناسان بازاریابی در مورد تبلیغات رسانهای در فعالیتهای جهانگردی، فصلنامة علمی ـ پژوهشی رفاه اجتماعی، (10)37، 383- 408.
Abdul Razak, S.B., & Latip, N.A.B. (2016). Factors That Influence The Usage of Social Media In Marketing. Journal of Research in Business and Management, 4(2), 1-7.
Alire, C. A. (2007). Word of mouth marketing: abandoning the academic library ivory tower. New Library World, 11(12), 545-551.
Arsal, I. (2008). The Influence of Electronic Word of Mouth in an Online Travel Community on Travel Decisions: a case study. A Dissertation Presented for the Doctor of Philosophy Degree, Clemson University.
Bandyopadhyay, S. (2016). Factors Affecting the Adoption of Electronic Word-of-Mouth in the Tourism Industry. International Journal of Business and Social Science, 7(1), 10-18
Al-Maghrabi, T., & Dennis, C. (2011). What drives consumers’ continuance intention to e-shopping? Conceptual framework and managerial implications in the case of Saudi Arabia. International Journal of Retail and Management, 39(12), 899 - 925.
Ariff, M.S., Shan, T.K., Zakuan, N., Ishak, N., & Wahi, N.R. (2014). Examining Users’ E-Satisfaction in the Usage of Social Networking Sites; Contribution from Utilitarian and Hedonic Information Systems. Materials Science and Engineering, 58, 1-10.
Baber, A., Thurasamy, R., Malik, M.I., Sadiq, B., Islam, S., & Sajjad, M. (2016). Online word of mouth antecedents, attitude and intention to purchase electronic products in Pakistan. Telematics and Information, 33, 380-400.
Bruyn, A. D., & Lilien,G. L. (2008). A multi-stage model of word of mouth influence through viral marketing, Journal of Research in Marketing, 25, 151-163.
Chen Chen, Y., Shang, R.A., & Li, M.J. (2014). The effects of perceived relevance of travel blog’ conten on the behavioral intention to visit a tourist destination. Computers in Human Behavior. 30, 787-799.
Cheung, C. M. K., Lee, M. K. O., & Rabjohn, N. (2008). The impact of electronic word-of-mouth: The adoption of online opinions in online customer communities. Internet Research, 18(3), 229-247.
Davis, F.D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.
Doma, S.S., Elaref, N.A., & Abo Elnaga, M.A. (2015). Factors Affecting Electronic Word-of-Mouth on Social Networking Websites in Egypt – An Application of the Technology Acceptance ModeL. Journal of Internet Social Networking & Virtual Communities.
Filieri, R. (2015).Why do travelers trust TripAdvisor? Antecedents of trust toward consumer-generated consumer- generated media and its influence on recommendation adoption and word of mouth, Journal of Tourism Management, 25, 174-185.
Ghasemaghaei, M., & Hassanein, K. (2015). Online information quality and consumer satisfaction: The moderating roles of contextual factors – A meta- analysis. Information and Management, 965-981.
Guo, X.; Ling, K.C., & Liu, M. (2012). Evaluating factors influencing consumer satisfaction towards online shopping in China. Asian Social Science, 8(13), 40–50.
Gursoy, D., & Chen, J. S. (2000). "Competitive analyses of cross cultural information search behavior". Tourism Management, 21(6), 583-590.
Henning-Thurau, T. Gwinner, K. P., Walsh, G., & Gremler, D. D. (2004). "Electronic Word-of Mouth via Consumer-Opinion Platforms: What Motivates Consumers to Articulate Themselves on the Internet?", Journal of Interactive Marketing, 18(1), 38-52.
Kang, M., & Schuett, M.A. (2015). “Determinants of Sharing Travel Experiences in Social Media. Journal of Travel Tourism Marketing, 30, 107- 2013.
Kautsar, A.P., Widianto, S., Abdulah, R., & Amalia, H. (2012). Relationship of consumer involvement, credibility of the source of information and consumer satisfaction on purchase decision of non-prescription drugs. Procedia - Social and Behavioral Sciences, 65, 449–454.
Liat, C.B., & Wuan, Y.S. (2014). Factors Influencing Consumers’ Online Purchase Intention: A Study among University Students in Malaysi. International. Journal of Liberal Arts and Social Science, 2(8), 121- 133.
Liu, Z. (2004). Perceptions of credibility of scholarly information on the web. Information Processing and Management, 40(6), 1027–1038.
Park, S., & Nicolau, J.L. (2015). 'Asymmetric Effects of Online Consumer Reviews'. Annals of Tourism Research, 67- 83.
Silverman, G. (2001). The Secrets of Word-of-Mouth Marketing; How to Trigger Exponential Sales Through Runaway Word of Mouth(2th ed.). USA: AMACOM, second edition.
Tseng, F.M., & Hsu, F.Y. (2010). The Influence of eWOM within The Online Community on Consumers’ Purchasing Intentions-The Case of The Eee PC. International Conference on Innovation and Management.
Wu, M.H. (2013) »Relationships among Source Credibility of Electronic Word of Mouth, Perceive Risk, and Consumer Behavior on Consumer Generated Media«. (Masters Thesis). University of Massachusetts Amherst Hospitality and Tourism Management,
Yoon, S.N. (2008). »The effect of Electronic Word -of- Mouth Systems on the Acceptance of Recommendation«. (Dissertation Presented for the Doctor of Philosophy Degree), Nebraska University. 41-63.
Yuan, D., Lin, Z., & Zhuo, R. (2016). What drives consumer knowledge sharing in online travel communities?: Personal attributes or e-service factors?Computors in Human Behavior, 63, 68-74.
The World Tourism Organization (2015 & 2016), Achieved from www.UNWTO.org